July 20, 2011
Dear David Baer,
It is sometimes unusual today to receive standout care so here is our story. We originally purchased a beautiful bedroom set in Miramar from your clearance center. Ms. Dame was extremely professional, courteous and able to provide an acceptable resolution when an issue arose. I was referred to Alan Bachrach in Pompano by a friend who had purchased furniture from him earlier this year. Even though he was leaving for vacation, he took all of our information and made it very easy to come in and purchase another bedroom set.
Living closer to the Pines store, my husband and I came in to pick a new set and you very happily told I I could purchase the furniture there with Alan still receiving credit. Both times a set was delivered; the furniture was wrapped better than any I have ever seen (I have purchased furniture from Baer’s and nearly all your competitors over the years). The deliverymen, Romaine and Frantz, were efficient, careful, on time, and polite.
Again, please thank everyone involved for this very positive experience; we will always go to Baer’s first from now on. If you would kindly forward this to Ron Baer I would appreciate it.
Mr. & Mrs. S